Deployment Support
Deployment Strategy | User Disruption Mitigation Analysis
Deployment Plan and Checklist | Best Practices/Lessons Learned

Large-scale deployment has the potential to cause serious disruptions throughout your enterprise—disruptions that your tech team might fail to account for because they are not be fully aware of the needs of end users. We won’t let that happen. We thoroughly plan for User and Adopter needs and any potential disruptions they might have. By doing so, we ensure transitions are seamless and that no efficiency is lost.

Because of a lack of collaboration between departments, those creating the launch plan don’t always fully understand the needs of those who will be executing it. As a result, problems arise during deployment that hadn’t been accounted for. EpiCentric coordinates key players across your organization so that they can work together in unison and plan for all contingencies. Using a comprehensive checklist that outlines roles and responsibilities across the organization, we assign important administrative tasks to support a successful launch and we keep executives aware of any potential risks.

Our goal is to leave you better off than you were before working with us, which includes equipping your team for future releases and operationalizing the process so it goes even smoother next time. After the initial launch, we analyze the deployment process with everyone who was involved with deploying the solution. With them, we identify the things that went well, the things that went wrong, and the things that we’d like to do better next time. EpiCentric will then compile and document these for you in a “Lessons Learned” best practices document to serve as a resource for your organization in the future.